Open Letter to Metropolitan Museum of Art   3 comments

Below is a video of the museum exhibit with which the letter below below is referencing…take a look-see.

Here is the letter I sent to the Met:

Dear Mr. Brodsky,

I wanted to ask for three minutes of your time to relay an experience I had at your museum at the Cloisters this weekend.

My wife and I visited the Cloisters this past Saturday so that we could enjoy the exhibit by Janet Cardiff, the 40 Part Motet.  We thought that was an excellent exhibit, so much so that we wanted my elderly, infirm father who is 82, to enjoy it as well.  He was formerly in the Seminary as a young man studying to become a priest, and the gregorian chants are something he truly enjoys.

So it was that yesterday, early Sunday morning, the last day of the exhibit, we gathered my father, along with his walker, and drove him to the Cloisters with us.  He has difficulty walking, he more or less can’t walk more than a few steps with his walker without difficulty and great pain.  He does not do well getting into or out of vehicles, so this trip would take a lot of effort.  When we pulled up to the front of the Museum (line out the door), I asked my wife to step inside and get a security guard to see if he could assist us.  No sooner did she approach the front door than a guard appeared, and advised us to drive around, up the cobble hill, where we would be instructed further to gain access for my visibly disabled father.

As we approached the top of the driveway, the large, beautiful (wrought iron?) security gate began to rise, and yet another guard instructed us to drive through and pull all the way around to the back door.  We did just that.  Upon stopping in front of what appeared to be a large service entrance, the door opened, and we were greeted by yet another staff member, who asked us how he could assist.

We got my father and his walker out of the car, and into the warm building.  It was about 34 degrees outside.  We were escorted by a quite friendly young woman, who asked us if we needed to use the restroom before continuing on our journey.  This kind woman chatted with my father all the way to the elevator, up to the exhibit floor, and then shepherded us to the exhibit, allowing my father immediate access, even though there was quite a line ahead of us.

All this is to say that the exhibit brought my father to tears.  He had lost his wife, my mother, of 49 years, a few years back, and he misses her daily.  No doubt the beautiful exhibit brought back fond memories for him.

Your staff at the Cloisters on that Sunday, December 8, deserve to be commended.  We were told roughly 3,500 visitors passed through on Saturday.  To think that all these staff stopped what they were doing, in the midst of such crowds, to assist my elderly father, practically brought tears to my eyes.

A heartfelt thank you from a son who wanted to bring some joy to his father during a difficult period in his life.

Many, many thanks.


And here is an email from the Chairman of the Board of the Metropolitan Museum of Art in response to the letter I sent…a Board I may have to join now…

Dear Mr. P,

I know that the Met’s Senior Vice President, Harold Holzer, has already replied to your generous comments, but I wanted to add my own thanks for your truly uplifting message.  It is always a special pleasure for us to learn when our visitors have been well-received and given the easiest access to our galleries.  I am particularly glad that you were able to see the extraordinary Janet Cardiff exhibition at the Cloisters, which attracted record audiences.

I hope you and your family will return to the Cloisters and the main building many times in the future.  Meanwhile, I wish you the very best for the holiday season and the new year.


Daniel Brodsky

Posted December 12, 2013 by mayday76 in Uncategorized

3 responses to “Open Letter to Metropolitan Museum of Art

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  1. While I usually find your blogs hysterically amusing, I find my own eyes filled with tears. This was such a nice thing you did.
    I always want to be the kind of person who thanks workers to their employer, and just “never get around to it.”

  2. Nice job, Rich! I’m sure those guards thought nothing of what they did; just “doing their job”, but I’m sure they felt amazing after hearing your thanks.

  3. This is an uplifting story. Thanks for sharing it, and Merry Christmas to your Dad!
    Sent via BlackBerry from T-Mobile

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